Guest Assistance/Contact Us

STREET PARKING

Street parking is available around town, but parking will be limited to event personnel, in the area surrounding Ruby Amphitheater.

PARKING DECKS

In order of proximity Wharf Street Parking, Pleasant & Chestnut Street Parking, University Avenue & Chestnut Street and Spruce Street Parking are available for 24 hr parking.

**There is a limited number of handicap accessible parking spaces available at the park. You may drop off individuals with mobility challenges at the depot before parking your vehicle in one the spaces, one of the nearby garages, or other locations. Please be aware, these spaces do tend to fill up quickly.

For more information about parking, visit the Morgantown Parking Authority Website.

The Ruby Amphitheater offers a variety of wheelchair accessible seating.

Bottom of the Bowl Seating: This area provides close access to the stage, but do be aware that general public is also permitted to stand in this area which can sometimes become crowded and difficult to navigate. 

ADA Seating Pads: Located at the top of the amphitheater on both the left and right side of the stage. These pads provide a direct view of the stage without an obstructed view and easy access to the bathrooms and pick up/ drop off zone for handicapped individuals.

**There is a limited number of handicap accessible parking spaces available at the park. You may drop off individuals with mobility challenges at the depot before parking your vehicle in one the spaces, one of the nearby garages, or other locations. Please be aware, these spaces do tend to fill up quickly.

If you require assistance finding and navigating seating, event staff (wearing neon yellow shirts) are available to help navigate the area. 

Minor first aid materials and water for those suffering from dehydration are available at the Historic Depot Building. Please locate a event staff member (wearing neon yellow shirts), Morgantown Police Officer, or City Ambassador if you are in need of supplies. Staff will only supply the materials, they will not assist in the application process due to liability.

If further assistance is needed, any of the above parties can contact EMS services to assist with additional medical needs. For greater emergencies- please dial 911 or find a Morgantown Police Officer on site.

Please report any suspicious or inappropriate activity to any event staff member (wearing neon yellow shirts), Morgantown Police Officer, or City Ambassador. Staff will have access to promptly contact law enforcement and emergency personnel as needed.

If it is a non emergency, and you cannot locate a member of MPD on site, please call the Morgantown Police Department non emergency hotline at 304-284-7522

Food and non-alcoholic beverages will be available for purchase from participating food trucks during certain events. Outside food and drinks are permitted ONLY during free events.

If your child is lost, please report it immediately to an event staff member (wearing neon yellow shirts), Morgantown Police Officer, or City Ambassador. All will have access to promptly contact emergency personnel and assist in the search.

Pets are permitted in the park area during regular operating hours and free events as long as they are leashed at all times and are well behaved. Any owners with pets that are causing a disturbance may be asked to leave.

Pets will not be permitted in the park for any ticketed events unless they are a registered service animal and have gotten permission from the promoter company to do so. The individual promoter companies have the right to make determinations on a case by case situation. Promoter companies vary by performer, please check the indivual event page for contact details.  

Most concerts will occur rain or shine unless the weather becomes severe enough to be a safety concern to guests and the performers. We suggest coming prepared with rain gear although umbrellas are not permitted in the bowl area.

If a concert is cancelled or the schedule is changed updates will be made to the Ruby Amphitheater Facebook page. 

Looking for an idea of what seating looks like at the amphitheater? View our seating map.