Guest Assistance/Contact Us

Come Visit Us

We have compiled answers to commonly asked questions surrounding events held at the Ruby Amphitheater. If you do not find the answer you were looking for here, feel free to contact us at 304-284-7472 or review the official rules and regulations document.

Food & Non-Alcoholic Beverages

Food and non-alcoholic beverages will be available for purchase from participating food trucks during certain events. Outside food and drinks are permitted ONLY during free events.

First Aid

Minor first aid materials are available through City Ambassadors (volunteers will only supply materials, no application). If further assistance is needed, the ambassadors will be able to contact emergency personnel who will be on site for most events. For greater emergencies please dial 911.

Lost Children

If your child is lost, please report immediately to any event volunteer. All will have access to promptly contact emergency personnel.

Pets in the Park

Pets are permitted in the park area as long as they are leashed at all times and are well behaved. Any owners with pets that are causing a disturbance may be asked to leave. 

Handicap Accessibility


The Ruby Amphitheater offers wheelchair seating at the bottom of the seating bowl and access to the stage. Event staff is available to help navigate to the seating. 

Lost & Found

Found items not claimed will be kept for thirty days. Please contact the number on our website to discuss any misplaced items. 

Safety Concerns

Please report any suspicious or inappropriate activity to any concert volunteer or law enforcement officials. Staff will have access to promptly contact law enforcement and emergency personnel as needed.

If it is a non emergency, please call the Morgantown Police Department non emergency hotline at 304-284-7522

Conflicting Weather 

Most concerts will occur rain or shine unless the weather becomes severe enough to be a safety concern to guests and the performers. We suggest coming prepared with rain gear although umbrellas are not permitted in the bowl area. If a concert is cancelled or the schedule is changed updates will be made to the Ruby Amphitheater Facebook page. 


**User-generated content provided by Visit Mountaineer Country CVB

Parking Recommendations


Street parking is available around town, but will be limited to event personnel, in the area surrounding Ruby Amphitheater.


In order of proximity Wharf Street Parking, Pleasant & Chestnut Street Parking, University Avenue & Chestnut Street and Spruce Street Parking are available for 24 hr parking.

**There is a limited number of handicap accessible parking spaces available at the park. You may drop off individuals with mobility challenges at the depot before parking your vehicle in one the spaces, one of the nearby garages, or other locations.

**User-generated content provided by Visit Mountaineer Country CVB

We encourage you to check out these other live music venues and events in the surrounding areas this summer!

Contact Us

Ruby Ampitheater at Hazel Ruby McQuain Park

185 Garrett St
Morgantown, WV 26501
Phone: 304-284-7472

Want to Talk? Fill Out The Form Below!