Guest Assistance/Contact Us
Come Visit Us
We have compiled answers to commonly asked questions surrounding events held at the Ruby Amphitheater. If you do not find the answer you were looking for here, feel free to contact us at 304-284-7472.
Food & Non Alcoholic Beverages
Food and non-alcoholic beverages will available for purchase from participating food trucks during certain events. Outside food and drinks are permitted.
Minor first aid materials are available through City Ambassadors (volunteers will only supply materials, no application). If further assistance is needed, the ambassadors will be able to contact emergency personnel who will be on site for most events. For greater emergencies please dial 911.
Permitted vs. Not Permitted
Blankets, folding chairs and coolers are permitted in the grass section of the amphitheater. All outside drinks must be in a sealed non-glass container.
Pop up tents and umbrellas are not permitted as well as drones (unless given special permission), fireworks or any other flammables. Smoking is also not permitted in the main park area.
If your child is lost, please report immediately to any event volunteer. All will have access to promptly contact emergency personnel.
Pets in the Park
Pets are permitted in the park area as long as they are leashed at all times and are well behaved/respond to commands. Any owners with pets that are causing a disturbance may be asked to leave.
The Ruby Amphitheater offers wheelchair seating at the bottom of the seating bowl and access to the stage. Event staff is available to help navigate to the seating.
Lost & Found
Found items not claimed will be kept for thirty days. Please contact the number on our website to discuss any misplaced items.
Please report any suspicious or inappropriate activity to any concert volunteer or law enforcement officials. Staff will have access to promptly contact law enforcement and emergency personnel as needed.
If it is a non emergency, please call the Morgantown Police Department non emergency hotline at 304-284-7522
Most concerts will occur rain or shine unless the weather becomes severe enough to be a safety concern to guests and the performers. We suggest coming prepared with rain gear although umbrellas are not permitted in the bowl area. If a concert is cancelled or the schedule is changed updates will be made to the Ruby Amphitheater Facebook page.
Street parking is available around town, but will be limited to event personnel, in the area surrounding Ruby Amphitheater.
In order of proximity Wharf Street Parking, Pleasant & Chestnut Street Parking, University Avenue & Chestnut Street and Spruce Street Parking are available for 24 hr parking.
**There is a limited number of accessible parking spaces available at the park and you may drop off individuals with mobility challenges at the depot before parking your vehicle in one the spaces, one of the nearby garages, or other locations.
Questions about other events, rules, or policies?
Contact us about your park needs and ideas–we would love to meet with you to talk about making your event successful!
We value constructive feedback from the community, so reach out and let’s talk about your ideas!
We also encourage you to check out these other live music venues and events in the surrounding areas this summer!