Guest Assistance/Contact Us
Come Visit Us
We have compiled answers to commonly asked questions surrounding events held at the Ruby Amphitheater. If you do not find the answer you were looking for here, feel free to contact us at 304-284-7472 or review the official rules and regulations document.
Food & Non-Alcoholic Beverages
Food and non-alcoholic beverages will be available for purchase from participating food trucks during certain events. Outside food and drinks are permitted ONLY during free events.
First Aid
Minor first aid materials are available through City Ambassadors (volunteers will only supply materials, no application). If further assistance is needed, the ambassadors will be able to contact emergency personnel who will be on site for most events. For greater emergencies please dial 911.
Lost Children
If your child is lost, please report immediately to any event volunteer. All will have access to promptly contact emergency personnel.
Pets in the Park
Pets are permitted in the park area as long as they are leashed at all times and are well behaved. Any owners with pets that are causing a disturbance may be asked to leave.
Handicap Accessibility
CONCERT SEATING
The Ruby Amphitheater offers wheelchair seating at the bottom of the seating bowl with close access to the stage as well as some ADA seating located at the top of the amphitheater. Event staff is available to help navigate to the seating.
Lost & Found
Found items not claimed will be kept for thirty days. Please contact the number at the bottom of our website to discuss any misplaced items.
Safety Concerns
Please report any suspicious or inappropriate activity to any concert volunteer or law enforcement officials. Staff will have access to promptly contact law enforcement and emergency personnel as needed.
If it is a non emergency, please call the Morgantown Police Department non emergency hotline at 304-284-7522
Conflicting Weather
Most concerts will occur rain or shine unless the weather becomes severe enough to be a safety concern to guests and the performers. We suggest coming prepared with rain gear although umbrellas are not permitted in the bowl area. If a concert is cancelled or the schedule is changed updates will be made to the Ruby Amphitheater Facebook page.
**User-generated content provided by Visit Mountaineer Country CVB
Parking Recommendations
STREET PARKING
Street parking is available around town, but parking will be limited to event personnel, in the area surrounding Ruby Amphitheater.
PARKING DECKS
In order of proximity Wharf Street Parking, Pleasant & Chestnut Street Parking, University Avenue & Chestnut Street and Spruce Street Parking are available for 24 hr parking.
**There is a limited number of handicap accessible parking spaces available at the park. You may drop off individuals with mobility challenges at the depot before parking your vehicle in one the spaces, one of the nearby garages, or other locations. Please be aware, these spaces do tend to fill up quickly.
For more information about parking, visit the Morgantown Parking Authority Website.
**User-generated content provided by Visit Mountaineer Country CVB
We encourage you to check out these other live music venues and events in the surrounding areas this summer!
Contact Us
Ruby Ampitheater at Hazel Ruby McQuain Park
185 Garrett St
Morgantown, WV 26501
Phone: 304-284-7472